While it is highly recommended that most patients schedule their admission in advance, our doors are open to walk-ins needing inpatient substance abuse and mental health rehab.
Although we highly recommend scheduling your admission in advance to avoid extended wait times, The Recovery Village Kansas City accepts walk-in patients for our highest levels of substance abuse and mental health treatment between 9:00 a.m. and 5:00 p.m. Walking in does not guarantee admission to care. Before you can be admitted, our Recovery Advocates will work diligently to ensure:
Before entering the facility, the reception team may ask a few screening questions to ensure you’re eligible for our rehab services and looking for same-day admission. Our admissions phone line is available for other questions or needs.
You’ll be welcomed into a waiting area with a special admissions phone line, where you’ll call to complete your pre-assessment, insurance verification and approvals. If approved, you’ll be provided an approximate wait time, as walk-ins are handled between other scheduled patients’ admissions. Admission is not guaranteed.
While you’re waiting for approval, you can enjoy a comfortable waiting space with a TV, and we’ll keep your luggage secure, off to the side but in your sight.
Once your admission is set to begin, the facility staff will conduct a mandatory search of your person and belongings to maintain the well-being and sobriety of all residents in our facilities. Any items not permitted during treatment will be securely stored until your stay ends. Additionally, occasional searches may occur throughout your stay.
Scheduling your admission in advance is highly recommended, with several benefits:
Patients at The Recovery Village Kansas City begin drug and alcohol rehab at the level of care that best suits their individual needs. Many patients start with a medical detox, followed by inpatient treatment. As they progress in their recovery from addiction, they may transition to less intensive levels of care.
Our 24/7 medical team treats withdrawal symptoms as they occur to make withdrawal as safe and comfortable as possible.
Residential, or inpatient, treatment provides round-the-block supervision and care as you pursue your substance abuse treatment plan.
Our residential mental health care program helps you focus entirely on addressing your mental health disorders so you can relax, refresh and restart your life.
Speak with a Recovery Advocate who can answer your questions and get you the help you need.
Nearly all health insurance plans require you to pay some out-of-pocket costs in order to access your healthcare benefits (collectively, the “Patient Responsibility”). Your individual Patient Responsibility will vary.
A staff member will review your Patient Responsibility with you when you’re admitted or as soon as you are medically stable. They will explain the deductible is due during admission and that the co-insurance amount and out-of-pocket balance will be billed and paid for once services are complete. Onsite financial counselors will review your financial responsibility again during treatment with case managers, who can also help you navigate FMLA.
It is your responsibility to check with your insurance provider prior to admitting at The Recovery Village Kansas City to understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with The Recovery Village Kansas City. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.
Walk-ins are only accepted from 9:00 a.m. to 5:00 p.m. daily.
If we cannot admit you at The Recovery Village Kansas City, we’ll refer you to another rehab facility we trust that will be a better fit for your needs. Our community outreach team member will work with you for a smooth transition to the next stage of your recovery.
Unfortunately, we cannot arrange transportation to or from the facility for walk-ins. If you need assistance with transportation, call us to schedule your admission.
Federal laws and workplace policies are in place to protect people who want to recover from addiction. Understanding your rights as an employee and having a plan can help you keep your job during treatment. If you’re considering using FMLA benefits to protect your job while you’re in rehab, it’s really important to start the process as soon as possible, even before you arrive for treatment. You’ll need to contact your employer to start the paperwork required for FMLA. To protect your privacy, you only need to say you’re seeking medical treatment.
At most facilities, only one (1) piece of luggage will be accepted. Remember that our team must review your luggage and securely store any contraband items for the duration of your stay. You can find our packing list and policies online.
Your luggage will be kept separate from you while you wait for admission approval, unopened and still in your sight. This is important for patient safety and maintaining a substance-free environment. If you’re unable to start treatment with us, your luggage will be returned to you unopened. If you are accepted for admission, a thorough search of your luggage will be necessary before starting care.
Scheduled admission appointments are prioritized over walk-ins, so there may be a wait time after you’ve been approved. An estimated wait time will be provided but is not guaranteed.
Yes, our walk-in policies apply to our substance abuse and mental health treatment programs, and are the same process for both.
The Recovery Village Kansas City recognizes your right to privacy. We hold each person’s confidentiality in the highest regard.
Upon arrival at The Recovery Village Kansas City, each patient is given the opportunity to complete all necessary releases of information to allow staff to discuss important information with necessary others for continuity of care. No information will be disclosed to any party without prior written consent of the patient, following all HIPAA guidelines and requirements.
Whether you or a loved one is struggling with addiction, a mental health disorder or both, we can help. Give us a call today to take the first step.
The Recovery Village Kansas City offers comprehensive addiction treatment for drug and alcohol addictions and co-occurring mental health conditions.
Medical Disclaimer: The Recovery Village aims to improve the quality of life for people struggling with a substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare provider.
